Tag Archive Hiring A Virtual Assistant

5-mistakes-hiring-virtual-assistant

5 Mistakes That Are Easy To Make The First Time You Hire A VA

Hiring A Virtual Assistant is meant to take the pressure off you. Too often however people make simple mistakes that lead to the VA causing them more trouble than they ever expected.

Not only does this actually decrease your productivity, but it costs you time and money as well. We have put together our list of the top 7 mistakes that are easy to make the first time you hire a VA so that you can avoid them.

Not finding a VA with the right skills

You think this would be easy to check for, but a lot of the times VA’s will list a broad and generic set of skills. For example you might want someone who is good at writing to craft an email outreach campaign. The VA you look to hire may however only ever prepared social media posts.

It’s a subtle difference, but it can make a big impact on your business. Especially if you need the email to be written in the write tone of language.

Not considering time zones

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While it is great to be able to find a VA at a cheap rate if they work on the other side of the world and are never available during your standard business hours it makes communication difficult.

You should always try and find a VA who is closely aligned to your own time zone so that you can maximize the time you have to communicate with them.

Not setting expectations

Many VA’s juggle multiple clients or other jobs. When hiring a VA its important that you are very clear in what you require. If you need someone from 9am to 5pm, then specify that in your job ad.

If you are not clear with both the skill set and availability you expect its easy to fall into the trap of hiring someone who can’t live up to your expectations.

Not setting any trial tasks

While it would be great to take everyone’s profile on face value unfortunately people tend to stretch the truth, especially when they are pitching for business.

Once you have found a Virtual Assistant that you think is appropriate for your business set them a few trial tasks to see how they perform. These tasks should not involve them interacting with your customer, but should try and test a few of the skills that you require them to have.

Not tracking their progress, especially in the first weeks

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Once you have hired a Virtual Assistant your job doesn’t stop there. You really need to track and monitor their progress. This is especially important during the first few weeks where you need to make sure they are performing their job at the required standard and are doing so in an appropriate time.

You should also take notice of any increase in customer complaints or misunderstandings that occur if any of your email correspondence is now handled by your VA. While its great to save money and take some pressure off your workload it should not come at the detriment of your business.

The 9 Best Sites to Hire a Virtual Assistant

Hiring a Virtual Assistant does not really require a lot of hassle. There a variety of online websites where you can hire a VA from anywhere and whenever you want to.

The platforms are convenient in such a way that clients post for jobs and qualified virtual assistants make their bids.

These sites will not only help you hire a Virtual Assistant, but the best VA depending on your cost, the amount of workload you have and the length of your project.

Among the best platforms where you can get a virtual assistant are the following:

Upwork

The 9 Best Sites to Hire a Virtual Assistant - Upwork

Upwork is one of the best platforms to hire a virtual assistant. It is a global site where businesses and independent professionals (freelancers) connect to offer services to online clients.

In Upwork, you can get a variety of virtual assistants with excellent communication skills, knowledge of Microsoft Office and excel among other skills, and also offer VA’s at a wide variety of price points depending on your budget.

Advantages of Upwork

  • Upwork gives clients an advantage of posting jobs for free.
  • As a client, you are likely to get the best VA by considering the ratings they got from previous clients. Basically, clients with the highest ratings in their previous jobs are the best.
  • It is easy to communicate with your VA. Freelancers can easily send and receive messages on the Upwork platform.
  • Upwork has secured payments. You can request for a refund in case your VA does not perform as per your expectations.

Disadvantages

  • Applicant overload. When posting for a job, a client can receive too many applications, some from unqualified freelancers or are not related to your job.
  • High charges. Upwork attracts a 10% charges fee plus extra fee for those with premium membership. This fee is indirectly passed to the client with higher hourly and fixed price rates.
  • No privacy. All communication is done through the Upwork platform so you have to share private information concerning your business with third parties.

Freelancer

The 9 Best Sites to Hire a Virtual Assistant - Freelancer

Freelancer is also among the best and popular freelancing sites to hire a Virtual Assistants. You can receive competitive bids from talented Virtual Assistants within minutes.  A client can hire a VA for specific projects or on ongoing basis.

Advantages of Freelancer

  • Freelancer only releases payments only when a client is satisfied with the work
  • The site has advanced chat system that allows you to freely communicate with a VA.
  • Freelancers take different skill tests relating to their area of specialization. A VA who has passed virtual assistance tests gives him advantage over the others.

One disadvantage of this platform is that there are a lot of spam projects that are posted on the site

Guru

The 9 Best Sites to Hire a Virtual Assistant - Guru

Guru is a freelance online marketplace for businesses and freelancers to connect collaborate and get work done.

It is a perfect site to find, hire and manage talented VAs around the globe. The platform does not attract a registration fee and it is also free to post your first project.

Other advantages of Guru include:

  • Payments are only released when the client is satisfied with the final work.
  • Guru does not disclose personal information to third parties.
  • The site offers dispute services to registered users according to the agreed term of services.

Fiverr

The 9 Best Sites to Hire a Virtual Assistant - Fiverr

Fiverr is a marketplace where freelancers, referred to as sellers offer services to online clients beginning at a minimal cost of $5.

Advantages

  • You can get a VA for as cheap as $5
  • As a client, you also get an advantage of working with experts who can do tasks better because they offer services in things they like doing.

Disadvantages

  • Freelancers are not screened. A client can get a VA who pretends to have experience yet they don’t and they end up hiring an inexperienced and incompetent VA.
  • Fiverr has limited payment methods. It mostly relies on PayPal.

Peopleperhour

The 9 Best Sites to Hire a Virtual Assistant - PeoplePerHour

When you need someone to delegate your duties to, consider getting a VA from this site. Peopleperhour specializes in providing variety of virtual assistants who offer different types of skills on a flexible and efficient basis.

Businesses that use this platform are mostly startups and SMEs. Getting started is free. A client just signs up and start posting for jobs immediately. One disadvantages of this site is that it charges a high commission rate.

Zirtual

The 9 Best Sites to Hire a Virtual Assistant - Zirtual

Zirtual is among the virtual assistant websites known for hiring VAs to work from home. It matches clients with highly qualified and dedicated virtual assistants.

All VAs go through a vetting process to test different aspect of virtual assistance including communication, web research and time management. Successful virtual assistants perform tasks for Zirtual clients.

365 Outsourcing

The 9 Best Sites to Hire a Virtual Assistant - 365 Outsourcing

You can eliminate the need for an office space by getting a VA from 365 outsourcing.

Candidates are carefully vetted to make sure a client gets a skilled and talented VA. A staff is assigned to follow your business workflow and monitor the efficiency of your assigned VA.

The virtual assistants are able to provide a range of daily tasks including data entry, office administration, document management and transcription. An advantage of 365 outsourcing is that it offers free consultation services. A client describes their projects and requirements and is assigned a VA who perfectly suits their job description.

Virtual CoWorker

The 9 Best Sites to Hire a Virtual Assistant - Virtual CoWorker

On this platform, clients are given an opportunity to work with Virtual Assistants from all over the world. It offers long term opportunities for both full time and part time virtual assistance jobs. Virtual CoWorker has a team that helps clients in managing daily operations. The site solves issues that may arise between clients and VAs. Virtual assistants have good communication skills and solid background experience in virtual assistance, are disciplined and can independently work from home.

Virtual Valley

The 9 Best Sites to Hire a Virtual Assistant - Virtual Valley

Virtual Valley is a team building platform whereby entrepreneurs can hire virtual assistants. It has tracking software and a VA’s time is traced and invoiced to clients at the end of every month.

Conclusion

As much as the above sites will help you hire a virtual assistant, it is important to interview your VA once you get someone who has the potential, to confirm if they are the best suit for your job. As a client, you should create some time to train them in your area of specialization and increase their competency. Remember these sites only act as middlemen and are there to make money but the progress and development of your business entirely lie on your hands. If that all seems like too much hassle, we at First Class Office Assistance can handle the process from start to finish for you!

What Are The Benefits of Hiring A Virtual Assistant - Featured

What Are The Benefits of Hiring A Virtual Assistant

Can you make more money when you have a virtual assistant?  

Yes, you can!

Successful individuals are fully aware that their success depends on the people they work with. Among those people is a Virtual Assistant. When a VA gets into your business, they control almost every aspect of it and help you release that work related pressure. If you are looking to hire your first VA, check out the how to guide here.

A VA can be important to both you and your business and can benefit you in the following ways:

What Are The Benefits of Hiring A Virtual Assistant - Reduce Costs

  1. Reduces labor costs

A VA works at the comfort of their homes.

When you have a VA around, you do not need to worry about furniture and office spaces .You also do not incur costs on taxes, payrolls, sick leave and other employee remunerations. Furthermore, a business owner will not spend more on employee training.

A VA is very affordable such that you only pay for the hours they spent on your project, unlike full time employees who are paid for even the unproductive hours. It is estimated that a VA costs 3 times cheaper than an employee working in a normal office environment.

  1. Access to the best talents

Another benefit of hiring a VA is that they come from different geographical locations and also have different skills from handling clients from all over the world.

Working with a VA exposes your business to the world’s best talents. With the expertise they have, a VA knows exactly what to do take your business to the top.

  1. Reduces work load

What Are The Benefits of Hiring A Virtual Assistant - Reduce Workload

Another benefit of hiring a VA is that they reduce your work load.

You do not need to spend a lot of time in doing stuff that are not very beneficial in your business like typing letters and answering phone calls. A VA can help you with that kind of work. As a business owner, you only need to be a boss and do what bosses do, increase your business productivity.

Additionally, a VA can save you a lot of hassle by helping organize your work and ensure smooth running of your business. You do not spend time on learning how to use social media or train yourself on how to post videos on YouTube. You only focus on things that really important on your business.

  1. Helps you focus on core activities

When you hire a VA, you will start focusing more on how to make your business more efficient and increase profitability.

Your productivity increases since you only concentrate on things that require your attention more and what really matters in your business. You will be involved in more important things like finding how to get the best clients and ways to maximize your profits.

  1. Confidentiality of information

What Are The Benefits of Hiring A Virtual Assistant - Confidential Info

Basically, a VA handles almost every important details of your business, they read all your papers and know the decisions you make concerning the business. Good thing is that they work from home and their presence is not required in the business. And information cannot spread all over the company.

  1. Advanced skills

Having a VA means more work done in less time and with a minimum costs.

VA’s are specialized individuals who have experience in working with different clients around the globe and in various industries too. They are able to apply their experiences in your business and increase your productivity.

While researching through the internet, they can spot an area of opportunity get important information to improve your business. They know what your competitors do to succeed and can develop marketing strategies for you. VAs can also find ways to improve your business and make it more efficient.

  1. Provide quality service

What Are The Benefits of Hiring A Virtual Assistant - Quality Service

You do not need to spend more time on training.

A virtual assistant can start working immediately without making common mistakes that are made by new employees in the office.

Their success depends on satisfaction of their clients.

Satisfied clients means more job for a VA hence they will strive to deliver quality for the benefit of your business.

Virtual Assistants can even go to the extremes and over deliver. This means you will be working with a dedicated and concentrated VA. Due to their previous experience, they do what they are really good at and can apply the ideas they got from previous clients to your business.

  1. Have free time

When was the last time you ever stepped at the gym or took your family out for swimming?

Think of this, a VA will help you get enough time to be with your family and friends knowing that everything in the office is well taken care of.

You will have enough time to think about moving your business forward and different area to invest in. You also have the time to meet with other successful business people and share ideas.

  1. Help you develop management practices

What Are The Benefits of Hiring A Virtual Assistant - Management

This is especially if you are a sole proprietorship entrepreneur and do not have any physical employees at your disposal, you are able to develop management practices since you will learn to train, delegate, direct, organize and coordinate all the activities performed by your virtual assistant.

  1. Saves the hassle of hiring a full time employee

Hiring a VA reduces the stress that comes with hiring a full time employee that includes advertising, recruiting and conducting interviews to get a successful candidate, and after all that you still need to train them on the job. And all that costs money too!

A VA can save you all that struggle since you only need to go online, select a candidate with good reviews from previous clients and you are good to go.